Inquiries about services and products
AJINOMOTO GENEXINE CO., LTD.
Please refer to the following list for frequently asked questions.
Q.1 Where can I buy your products?
Please refer to the “Distributors” page. If there is no distributor listed for your country, then please contact us via the inquiry form.
Q.2 What is the selling price?
Please check with your distributor.
Q.3 How long will it take for delivery after I place an order?
This will vary depending on the order quantity, inventory and transportation status. Deliveries usually take between one week and three months.
Q.4 Do you have a catalog summarizing the basic information on your products?
Please refer to the product catalogs on the “Various Data and Downloads” page.
Q.5 Do you have liquid media?
We only supply powder media.
Q.6 What is the place of origin of the culture media?
It is produced in South Korea.
Q.7 What are the minimum and maximum production volumes?
2kg to more than 800kg can be produced by small-scale and large-scale equipment
(Producible weight can be changed depending on the media’s specific gravity.)
Q.8 I would like to receive media instruction and MSDS.
Please refer to the technical notes on the “Various Data and Downloads” page.
Q.9 How are microorganisms and mycoplasma controlled in the CELLiST™ culture media?
The CELLiST™ culture media is produced in a cGMP factory and all processes are carried out in a cleanroom. Furthermore, for all our products, only lots that have passed microorganism and mycoplasma inspections can be shipped.